Privacy Policy

Policy Details

Data Collection

We may collect contact details, site information (such as address and energy usage metrics), and technical diagnostics from monitoring systems to deliver proposals, installations, and aftercare.

Data Use

Personal information is used to provide services, communicate about projects, improve our offerings, and meet legal obligations.

Legal Basis

We process data based on consent, contract performance, legitimate interests (such as service improvement), and compliance with legal requirements.

Data Sharing

We share data with vetted service providers (e.g., distributors, installers, software platforms) strictly for service delivery, under confidentiality and security obligations.

Data Retention

We retain data only as long as necessary for the purposes collected, considering legal, tax, and warranty requirements.

Your Rights

You may request access, correction, deletion, restriction, or portability of your personal data, and object to certain processing.

International Transfers

Where data is transferred outside Australia, we implement appropriate safeguards and contractual protections.

Security Measures

We use administrative, technical, and physical safeguards including access controls, encryption in transit where applicable, and employee training.

Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect data from children.

Last updated: 11 September 2025

Privacy Contacts

• [email protected]
• +61 3 7065 4280
• Level 11, 530 Collins Street, Melbourne VIC 3000, Australia

To exercise your rights, email us with your request and proof of identity. We respond within a reasonable timeframe.